Estimated read time 12 min read
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Optimizing the Customer Experience Before and During Shipping Delays

Ultimately, there’s no way to avoid shipping delays, and a brand’s best approach is to focus on how to communicate with customers during these times. In addition to being timely and personalized, brands must engage customers on a daily basis, before the delay occurs, and continuously throughout the duration. To do so, start building relationships on social media and text messaging, and engage with your customers on other channels as well.

Estimated read time 3 min read

Benefits of Using a Same-Day Ecommerce Delivery Service

Delivering orders on time is important because it increases customer satisfaction and helps maintain relationships with existing customers. But what if those orders could be delivered even faster? What if there was an..