Estimated read time 12 min read
eCommerce Trending

Optimizing the Customer Experience Before and During Shipping Delays

Ultimately, there’s no way to avoid shipping delays, and a brand’s best approach is to focus on how to communicate with customers during these times. In addition to being timely and personalized, brands must engage customers on a daily basis, before the delay occurs, and continuously throughout the duration. To do so, start building relationships on social media and text messaging, and engage with your customers on other channels as well.

Estimated read time 3 min read
eCommerce

Benefits of Using a Same-Day Ecommerce Delivery Service

Delivering orders on time is important because it increases customer satisfaction and helps maintain relationships with existing customers. But what if those orders could be delivered even faster? What if there was an..

Estimated read time 4 min read
eCommerce Retail

How Micro-Fulfillment Centers Are Shaping Up the Future of E-Grocery Deliveries

The changing retail landscape is fueled by the growth of e-commerce and online sales, as well as changing customer demands. Micro-fulfillment centers offer a unique opportunity to scale operations and logistics at a

Estimated read time 5 min read
Retail Trending

How Data Can Help in Optimizing Warehouse Operations

Currently, most warehouses make use of racks, pallets, and bins. Each product should be stored in a designated location. This layout can result in underutilization of space. Using IoT location data

Estimated read time 12 min read
eCommerce Retail

Facilitating Fresh Food Inventory Management With ERP Solutions

The key to a successful ERP system is integrating the product’s shelf life into the overall system. The longer an item’s shelf life is, the more likely it is to be used. This makes it easier to plan long-term business strategies and reduce the risk of inventory

Estimated read time 8 min read
eCommerce

How Does Time Slot Management Improve Logistics?

Using a Time Slot Management system for delivery dispatch is a great way to streamline delivery processes and avoid downtimes. By optimizing last-mile processes, businesses can increase customer satisfaction and loyalty. In addition,

Estimated read time 5 min read
eCommerce

Increase Supply Chain Sustainability and Profitability With Green Logistics

Sustainability is becoming more important than ever, and with that comes increased customer expectations. Consumers today want retailers and brands that care about the environment. In fact, 57% of consumers are willing to